Residential Water and Sewer Service
Harris County WCID110 is proudly operated by
Municipal Operations and Consulting, Inc. (MOC).
MOC Customer Portal
Spring Office
Spring, TX 77386
Phone: 281-367-5511
Office Hours
Monday - Thursday: 8 a.m. - 5 p.m.
Friday: 8:30 a.m. - 5 p.m.
Closed for lunch from 11 - 11:30 a.m.
Water and Sewer Inquiries or
To Report a Water Leak
281-367-5511
Set Up New Residential Service
To Pay Water Bill by Phone
Electronic Water Meters
All electronic water meters have been installed throughout the District.
To find instructions on how to setup your EyeOnWater app, click on the EyeOnWater logo.
It is important to know that the EyeOnWater app:
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CANNOT be activated until your meter is installed. You must have your MOC account number when creating your account.
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Is NOT an app created, nor administered by, MOC or WCID110. Any issues or troubleshooting with the app should be handled by the EyeOnWater customer service or online assistance. WCID110 employees and MOC staff cannot assist you in issues with the app.
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Is NOT an app to allow you to pay your water bill or report leaks or issues to MOC. If you do detect leaks or have billing questions, you must contact MOC directly at 281-367-5511 or visit the MOC website.
CLICK ON THE IMAGE OF EYEONWATER FOR ELECTRONIC WATER METER
APP ACCOUNT SETUP INSTRUCTIONS
Some of the features you can expect are:
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Increased visibility through analytics; the system provides proactive intelligence for optimal utility management - faster leak detection, water conservation clarity, and easier data access for users.
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Enhanced customer service: advanced user profile and anomaly trending, combined with a consumer engagement website and smartphone/table apps, allow the customer to gain greater understanding of consumption patterns and quickly resolve or prevent customer service related issues.
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Customer customizable dashboards to deliver information in a format you want.
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Customer ability to set unique alert conditions to define and monitor usage and exceptions.
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Automatic software updates.
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Reporting Sinkholes
What causes sinkholes?
Sinkholes form when groundwater dissolves rocks in the ground creating a void. In our District, while this is possible, the more common issues are related to infiltration of the underground pipes. An example would be cracks in the storm and sewer pipes. When it rains, it washes out dirt into the pipes creating a void. The other issue we see is the natural settling of dirt and soil above pipes. When pipes are replaced or repaired, you cannot compact the soil because it would potentially crack the pipes. Over time, the ground will sink while it compacts itself. The solution that issue is backfilling more dirt into the depression. Whatever the issue, a dye test can be conducted by MOC to determine the exact issue and make the appropriate repairs.
How to Report Sinkholes On Your Property
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You notice a depression or sinkhole forming in your yard or you see a gap forming near a curb, manhole cover, or water/sewer pipe.
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Call MOC immediately at 281-367-5511 and report the issue.
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MOC will send a staff member to inspect and assess the issue. If needed, they can perform a dye test to see if there is infiltration into a sewer line.
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Issue is repaired or next steps are determined.
How to Report Sinkholes On County Property
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You notice a depression or sinkhole forming near a storm sewer...this is not WCID110.
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Visit Precinct 3 Commissioner website and click on SERVICES and REQUEST SERVICE.
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Provide information on the form and submit.
Sinkhole near property fence line
Sinkhole near property fence line
Sinkhole along curb...passerby heard water running underground
Sinkhole near property fence line
WCID110 Annual Drinking Water Quality Report
Our Drinking Water Meets or Exceeds All Federal and State Drinking Water Requirements. This report is a summary of
the quality of the water we provide our customers. The analysis was made by using the data from the most recent U.S. Environmental Protection Agency (EPA) required testing. We hope this information helps you become more knowledgeable about what’s in your drinking water.
En Español
Este reporte incluye informacion importante sobre el agua para tomar. Para asistencia en español, favor de llamar al telefono (281) 367-5511.
Other Resources for Residents
District Hazard Mitigation
Learn more about what WCID110 is doing for hazard mitigation planning throughout the District.
Trash and Recycling
Find information about Best Trash and the services provided to the District.
PRECINCT 4 CONSTABLES
Find information about our Precinct 4 Constables and other district security measures.